ABOUT AVOCET HOLIDAYS

At Avocet Holidays, every customer is at the heart of what we do. From the moment you reach out, you're paired with your own Travel Partner - an experienced professional dedicated to understanding and prioritising your unique needs and preferences.

We believe exceptional service begins with listening. Our approach is never driven by targets or quotas, giving us the freedom to focus entirely on your requests. Whether you're planning a quick getaway or a once-in-a-lifetime trip, we take the time to build a genuine, lasting relationship, ensuring your travel experience is seamless and stress-free.

We’re here whenever you need us. Day or night, you can feel confident contacting us with questions, concerns or updates. Our commitment doesn’t end with booking your trip; we ensure the quality of our service at every step. At Avocet Holidays, "Customer First" isn’t just a philosophy - it’s our promise to you.

At Avocet Holidays, we understand that every trip is unique, which is why our service is built around our greatest asset: our experienced Travel Partners. Each Travel Partner has at least three years' industry experience and brings first-hand knowledge from destinations around the globe.

This expertise ensures every part of your journey is handled with care - from initial planning to the smallest details—so your trip is smooth and enjoyable. Whether you’re dreaming of a luxurious beach break, an adventurous trek, or a cultural experience, our team has the skill and resources to make it happen.

With a focus on quality, efficiency and value, we take pride in crafting hassle-free holidays tailored to you. With Avocet Holidays, your travel plans are in the hands of professionals who know how to make every moment count.

We believe personal connections make all the difference. That’s why your queries are always handled by a dedicated Travel Partner - never a chatbot or automated system. No delays, no generic replies - just real people, ready to help.

Every amendment, question or concern is addressed promptly and personally, with care and efficiency. Our commitment to human contact means you’ll always have a reliable, friendly expert on hand when you need assistance.

We’re here to make every step of your journey stress-free. Because you deserve more than just a holiday - you deserve peace of mind.

At Avocet Holidays, we value your time and respond to queries with care and efficiency. Whether it’s a quick question, a complex change, or in-travel support, we’re committed to providing prompt and dependable help.

When an immediate answer isn’t available, we’ll keep you updated - no silence, no guesswork. Transparency is central to our service, and you’ll never be left wondering about the status of your request.

With Avocet Holidays, you can relax knowing your concerns are treated with urgency and professionalism, so you can focus on enjoying your holiday.

Our priority is to give you honest, impartial travel advice. Unlike many others, we are fully independent, with no ties to specific suppliers - so every recommendation is made with your best interest in mind.

We avoid jargon and speak clearly, making it easier for you to make informed decisions about destinations, accommodation and activities.

You can trust Avocet Holidays to provide straightforward, unbiased support at every stage of your travel planning.

We stay up to date with industry best practice to ensure our advice is accurate and reliable. By tracking changes in supplier policies and regulations, we’re ready to respond quickly and adjust where needed.

This commitment to learning means your travel plans benefit from current knowledge and evolving insight, ensuring your experience is as smooth and enjoyable as possible.

With Avocet Holidays, your trip is supported by a team dedicated to continuous improvement.

At Avocet Travel Management, we recognise the vital role that small and medium-sized enterprises (SMEs) play in the British economy. Beyond contributing to economic growth, SMEs like ours have the ability to create meaningful change within their communities through social responsibility and philanthropy. We are proud to embrace this opportunity and take active steps to make a difference.

Devon Air Ambulance Support

We are proud to support life-saving initiatives through our partnership with the Devon Air Ambulance Trust. For every holiday booking made with us, we donate £5.00 to this vital cause, helping to ensure that essential emergency services remain available to those in need.

Welcoming Children with Learning Difficulties

At Avocet Holidays, inclusivity and kindness are central to our values. We welcome children with learning difficulties into a supportive environment where they can learn, explore and engage with our team. These visits not only brighten our days but also provide meaningful experiences that promote understanding and connection.

Our efforts reflect our belief that success is about more than business; it’s about helping to build a more inclusive and connected society. At Avocet Holidays, we are committed to giving back and leading by example—because together, we can make a real difference.

Supporting the 1305 Thumper Group

Our commitment to community support also includes proudly backing the 1305 Thumper Group, an organisation based on the Bluebell Railway that holds a special place in our hearts. Through this partnership, we help preserve the legacy of these historic railway vehicles, celebrating their significance and ensuring their stories continue to inspire future generations.